What we collect, why, and what you can ask us to do about it
PrivacyPolicy
This Privacy Policy explains how Seedha Education ("Seedha Education", "Seedha", "we", "us", "our" or "the Organisation") collects, uses, processes, stores, protects, discloses and otherwise handles personal information when you use our website, educational services, courses, resources, applications, communication channels and associated digital platforms.
It is intended to be read together with our Terms & Conditions and any other policies we publish.
Introduction
Welcome to Seedha Education. We are an integrated educational organisation providing academic learning, examination preparation, educational resources, courses, guidance and related services through our website, digital platforms, subject-wise branches, social-media channels and other educational initiatives.
Our educational ecosystem may include programmes and resources for:
- CBSE Classes 9 to 12
- School-level academic subjects
- JEE
- NEET
- CUET
- UGC NET
- Undergraduate (UG) programmes
- Postgraduate (PG) programmes
- Other academic, competitive and professional examinations or programmes introduced by Seedha Education from time to time
Seedha Education respects the privacy of students, parents and guardians, learners, educators, visitors, applicants, customers and other individuals who interact with our services.
Scope of this Privacy Policy
This Privacy Policy applies to information collected through or in connection with:
- Our official website
- Online courses and educational programmes
- Free and paid educational resources
- Registration and enquiry forms
- Student accounts and profiles
- Live classes and doubt-clearing sessions
- One-to-one academic support
- Books, booklets and educational resources
- Online examinations, quizzes and assessments
- Payment and registration processes
- Email, telephone and other communications
- Our YouTube channels, Instagram pages and Telegram channels or groups, where applicable
- Advertisements and promotional campaigns
- Customer and student support
- Events, webinars and academic programmes
- Other digital or offline services operated by Seedha Education
Third-party platforms have their own privacy policies, which apply to information those platforms collect directly.
Our educational structure
Seedha Education operates as an integrated organisation with specialised subject and examination branches. These may include, without limitation:
School education
- Seedha English
- Seedha Commerce
- Seedha Socials
- Seedha Science
- Other subject-specific branches introduced in the future
Competitive examination preparation
- JEE
- NEET
- CUET
- UGC NET
- Other entrance and competitive examinations
Higher education
- Undergraduate programmes
- Postgraduate programmes
- Academic and professional learning programmes
A single user may interact with more than one branch or programme. Information submitted to one Seedha Education service may therefore be processed centrally where reasonably necessary to administer the relevant service, subject to applicable law and the purposes communicated to the user.
Information we collect
We may collect different categories of personal information depending on how you interact with Seedha Education. You may voluntarily provide:
- Full name
- Email address
- Mobile number
- Date of birth or age where reasonably required
- Class or academic level
- School, college or institution details
- Course or programme preferences
- Examination preferences
- Subject preferences
- Registration information
- Address or communication details where required
- Parent or guardian contact information where applicable
- Information submitted through enquiry forms
- Feedback and reviews
- Questions and support requests
- Information provided during counselling or academic guidance
- Information required for course registration
- Information necessary for certificates or academic records
- Information provided during competitions, webinars or events
We seek to limit collection to information reasonably necessary for the relevant educational or administrative purpose.
Student and academic information
Depending on the service, we may process educational information such as:
- Class or year
- Subjects selected
- Examination category
- Course enrolment
- Assignment submissions
- Quiz or assessment responses
- Test results
- Academic progress
- Attendance information for applicable programmes
- Doubt or question history
- Course completion information
- Certificates issued
- Learning preferences
- Feedback regarding courses or educators
Such information is used primarily for providing, administering and improving educational services.
Information relating to minors
Seedha Education provides educational services that may be used by students below the age of 18. We recognise that children and young learners require additional privacy protection.
Where a service involves personal information relating to a minor, we may require appropriate involvement, verification or consent from a parent or legal guardian where required by applicable law. We do not intentionally request unnecessary personal information from children.
Parents or legal guardians may contact us regarding information associated with a child and may request appropriate action, subject to applicable law and reasonable verification.
Where applicable, processing of children's personal data will be handled in accordance with the requirements applicable to children's data under Indian data-protection law. The Digital Personal Data Protection Rules, 2025 set out specific requirements concerning children's personal data and parental consent mechanisms.
Information collected automatically
When you access our website or digital services, certain technical information may be collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Screen and device information
- Approximate location
- Date and time of access
- Pages visited
- Referring pages
- Session information
- Website interaction data
- Technical logs
- Security-related information
We may use this information for security, troubleshooting, analytics, performance monitoring and improving our services.
Purposes for which we process personal data
We may process information for legitimate and disclosed purposes including:
- Educational services — to provide lectures, courses, programmes, notes, assessments, doubt-solving and academic support
- Account management — to create and maintain user and student accounts where applicable
- Course administration — to manage enrolment, schedules, classes, course access and completion
- Communication — to respond to enquiries, requests, complaints and support matters
- Payments — to facilitate payments, registrations, invoices, refunds and related transactions
- Academic support — to provide personalised academic assistance, counselling or guidance
- Assessments — to conduct quizzes, tests, examinations and other learning assessments
- Website improvement — to understand how users interact with our website and improve functionality
- Security — to detect, prevent and investigate fraud, abuse, unauthorised access and other security incidents
- Legal compliance — to comply with applicable laws, regulations, lawful orders and governmental requirements
- Marketing — where legally permitted and appropriately authorised, to send information about relevant educational programmes, courses, events, resources and services
Legal basis and consent
Where applicable, Seedha Education may process personal data on the basis of:
- Consent
- Provision of requested educational services
- Compliance with applicable legal obligations
- Legitimate and lawful purposes permitted under applicable law
- Other lawful grounds recognised under applicable legislation
Where consent is required, we will seek it in an appropriate manner. The DPDP framework requires notices to be clear and understandable, and to communicate the personal data being collected and the purposes for which it is processed.
Where processing is based on consent, you may have the right to withdraw that consent, subject to applicable law and the consequences of withdrawal.
Withdrawal of consent
Where processing is based on consent, you may request withdrawal of that consent. However, withdrawal of consent:
- Does not affect processing lawfully carried out before withdrawal
- May affect our ability to provide certain services
- May result in suspension or termination of particular features where the information is necessary to provide them
We will endeavour to make withdrawal mechanisms reasonably accessible.
Third-party service providers
We may rely on carefully selected third-party providers. Examples include providers for:
- Payment gateways
- Cloud hosting
- Website analytics
- Email services
- SMS and communication services
- Video hosting
- Learning-management systems
- Customer support
- Security services
These providers may process information on our behalf and may have their own terms and privacy policies. Where applicable, you should review the privacy policy of the relevant third-party service.
Payment information
For paid courses, subscriptions, books, programmes or other services, payments may be processed through third-party payment gateways.
Seedha Education does not ordinarily need to store complete payment-card information on its own systems. Payment providers may collect and process payment information according to their own policies and applicable security requirements.
You should verify the authenticity of a payment page before entering financial information.
Communications
We may communicate with you by email, telephone, SMS, website notifications, messaging services, platform notifications and other communication channels you provide. Communications may relate to:
- Course registration
- Class schedules
- Account matters
- Payments
- Educational updates
- Support requests
- Important policy changes
- Security matters
- Relevant educational opportunities
Marketing communications will be handled in accordance with applicable law and available opt-out mechanisms.
Marketing and advertising
Seedha Education may promote its educational programmes through search advertising, social-media advertising, YouTube advertising, website campaigns, email campaigns, educational events and other digital marketing channels.
Where third-party advertising or analytics technologies are used, those providers may process certain technical information according to their own policies. We will not intentionally use personal information for unrelated purposes without an appropriate lawful basis.
Educational content and public interactions
Seedha Education may operate public educational communities, live sessions, webinars, comments and discussion areas. Information you voluntarily post in a public forum may become visible to other users.
Do not post:
- Passwords
- Payment information
- Personal identification numbers
- Private contact information
- Sensitive personal information
- Another person's private information
Seedha Education cannot guarantee the privacy of information a user voluntarily makes public.
Data security
We implement reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, alteration, disclosure, loss, misuse or destruction. Depending on the nature of the service, safeguards may include:
- Access controls
- Authentication mechanisms
- Secure transmission
- Password protection
- Role-based access
- Monitoring
- Backups
- Security reviews
- Administrative controls
However, no digital system can be guaranteed to be completely secure.
Data breaches
In the event of a personal-data breach, Seedha Education will take reasonable steps to investigate, contain and mitigate the incident, and make the notifications or disclosures required under applicable law.
The Digital Personal Data Protection Rules, 2025 establish specific requirements concerning personal-data breaches and security safeguards, with the applicable provisions subject to the notified commencement timeline.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing services
- Maintaining educational records
- Managing accounts
- Resolving disputes
- Maintaining financial records
- Preventing fraud
- Enforcing agreements
- Complying with legal requirements
When information is no longer reasonably required, it may be deleted, anonymised or securely disposed of, subject to applicable legal and operational requirements.
Your rights
Subject to applicable law, you may have rights concerning your personal data, including the:
- Right to access information
- Right to correction
- Right to deletion or erasure where applicable
- Right to withdraw consent where applicable
- Right to obtain information about processing
- Right to raise a grievance
- Right to nominate another individual where provided by applicable law
- Other rights granted under applicable data-protection legislation
The exact scope and timing of these rights may depend on the applicable legal framework and the relevant processing activity.
Correction of information
If you believe information we hold is inaccurate, incomplete or outdated, you may request correction. We may request reasonable verification before modifying personal information, to prevent unauthorised changes.
Deletion requests
You may request deletion of personal information where permitted by applicable law. Deletion may not always be immediately possible where retention is required for:
- Legal compliance
- Financial and accounting records
- Fraud prevention
- Dispute resolution
- Security
- Enforcement of contractual obligations
Where deletion cannot be completed, we will explain the applicable reason.
Grievance redressal
If you have a privacy concern, complaint or request regarding the processing of your personal information, you can reach us through the contact form on this website. We will endeavour to review and respond within the timeframe required by applicable law.
Where applicable, you may have additional rights to approach the competent regulatory authority or the Data Protection Board in accordance with the applicable legal framework.
International data transfers
Some service providers we use may process information on servers located outside India.
Where personal data is transferred, stored or processed outside India, we will take reasonable steps to ensure that such processing is undertaken in accordance with applicable law and appropriate contractual or organisational safeguards.
Data of parents and guardians
Where a parent or legal guardian registers a student, or interacts with Seedha Education on a student's behalf, we may process information relating to both the student and the parent or guardian for:
- Registration
- Communication
- Academic administration
- Payment
- Consent
- Support
- Course management
Data of educators and contributors
Where educators, tutors, authors, guest faculty, employees or contributors interact with Seedha Education, we may process relevant professional information such as:
- Name
- Professional qualifications
- Experience
- Profile information
- Contact details
- Content contributions
- Payment-related information where applicable
Such information is processed for legitimate organisational, professional and administrative purposes.
Third-party links
Our website may contain links to external websites, payment gateways, social-media platforms, educational resources, applications and services.
Seedha Education does not control the privacy practices of independent third parties. You should review the privacy policy applicable to the external service before submitting personal information.
Accuracy of information
You are responsible for providing accurate and updated information where required. Providing false, misleading or unauthorised information may affect our ability to provide educational services and may result in appropriate action under our Terms & Conditions.
Account security
Where user accounts are provided, you are responsible for maintaining the confidentiality of your login credentials. You should:
- Use strong passwords
- Avoid sharing passwords
- Log out from shared devices
- Notify us promptly of suspected unauthorised access
Seedha Education will not ordinarily ask you to disclose your account password through unsolicited communications.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time — because our services change, because new educational programmes launch, because of changes in technology, legal requirements or data-processing practices, or because of security improvements.
The latest version will be published on this page with an updated "Last updated" date. Your continued use of our services following an applicable update may be subject to the revised policy, to the extent permitted by law.
Governing law
This Privacy Policy is governed by the applicable laws of India. Nothing in it is intended to exclude or restrict any mandatory legal rights available to you under applicable law.
The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 form part of India's current digital personal-data protection framework.
Contact Seedha Education
For privacy-related questions, requests or complaints, please contact us through the contact form on this website.
Website: seedha-education.vercel.app
Official educational branches
- Seedha English
- Seedha Commerce
- Seedha Socials
- Seedha Science
- JEE, NEET, CUET and UGC NET preparation
- UG and PG programmes
- Other educational programmes introduced by Seedha Education
Questions about this document? Write to the team and a person will answer.