Help & Support Center
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Find quick answers, step-by-step guides and support for all your learning needs.
How can we help you?
Choose a category to find the right answers quickly.
- Premium AccessPurchase, activate, and
manage your Premium plan - Video LecturesPlayback issues, quality
settings, and more - Notes & DownloadsHow to download notes,
PDFs and study material - Practice QuestionsPrevious year papers
and sample papers - Classes & SubjectsFind content for
Classes 9 to 12 - Account & ProfileLogin, profile settings
and account management - Payments & RefundsPayment options,
refund policy and invoices - Technical SupportWebsite, login,
and other technical issues - General QueriesAnything else? We're
here to help!
Frequently Asked Questions
Quick Answers
to Common Questions
Find answers to the most common questions about Seedha Education.
More Premium FAQsHow long will I get access to the Premium course?
One year from the day you pay. It does not renew by itself: you can renew in the last 30 days of your year, and the new year starts when the current one ends.
Can I watch videos on mobile and laptop?
Yes. Lectures play in the browser on a phone, tablet or computer — sign in with the same account and you pick up where you stopped on any of them.
How do I download notes and PDFs?
Sign in, make sure your class is set on your profile, then open the Free Library and press Download on any note or paper. Everything you download is kept in My Downloads.
Is there a refund policy?
Refunds follow the refund and cancellation section of our Terms. Write to us from the contact page with your order reference — it is on your receipt and under Orders.
What if a video is not playing?
Reload the page first — a premium lecture's player link lasts two hours. Premium lectures need you signed in, with Premium for the class on your profile. If it still will not play, write to us with the lecture's name and we will look at it.
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- Support for All ClassesHelp available for Classes 9 – 12
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- Quick ResponseMost messages answered within a working day
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Tell us your class, your subject and what is going wrong — the reply comes from the person who can fix it.
